Refund policy

Return & Refund Policy

At Bunns Beauty, your satisfaction matters to us. Please read our return policy carefully before making a purchase. 

No Returns or Exchanges For health and hygiene reasons, we do not accept returns or exchanges on any beauty, skincare, or personal care products. This applies to all items, whether opened or unopened. This is in accordance with EU Directive 2011/83/EU, Article 16(e), which exempts sealed goods that are not suitable for return due to health protection or hygiene reasons. 

Damaged or Defective Items If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue. We will offer a replacement or refund at our discretion.

How to Contact Us For any questions about your order, reach out to us through our contact page.